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Make AI Rap Video

Credits and refunds

Service operator: Fantasy Artistry LLC

Last updated:

Purchased credits do not expire. Promotional credits may have a separately disclosed expiry. Eligible failed deliveries release the original credit reservation once under the quoted policy. Cancellation does not automatically guarantee a cash refund. Contact support with the order reference for refund review. An approved payment refund adjusts only credits belonging to that purchase; spent credits or partial refunds require review and never deduct unrelated purchases.

Contact support: support@makeairapvideo.com

1. Request a refund review

Email support with your account email, order reference and a description of the issue. Do not send passwords or full card details. We review the payment and related credits before confirming any cash refund. Mandatory consumer rights remain applicable; this page does not replace rights that cannot be waived.

2. Failed, canceled or uncertain jobs

Follow the policy shown in your confirmed quote. Eligible failed delivery releases its original reserved credits once; it is not automatically a cash refund. A timeout or missing callback does not prove failure. Check the original order or job before requesting another payment or generation. Disputed, spent or partially refunded credits require review rather than changes to unrelated balances.